Privacy and Cookie Policy

This is the Privacy and Cookie Policy of Wetwheels Foundation

Wetwheels Foundation appreciates your visit to our website and your interest in our charity. We value the importance of protecting your privacy and personal data and, therefore, take the privacy of our website users very seriously. This policy provides information about our data protection, privacy, and cookie handling.

How we collect and use information

We use our best efforts to protect the privacy of visitors to our website. We shall not ask you to supply any personal data as a condition of your use of our website. Where you have provided personal data, such as when contacting us or working with us, we only gather personal information—such as first and last names, addresses, and email addresses—when voluntarily submitted by you. These details are stored securely in our Content Management System. Any information we collect is to help us:
  • Provide you with the best service possible
  • Manage your registration preferences
  • Send you renewal notifications and/or service notifications
  • Ensure, as far as is practical, that our websites and applications are compatible with the browsers and operating systems used by most of our visitors
  • Enhance or improve user experience on our site
  • Conduct customer satisfaction surveys
If you allow us to, we may also send you:
  • Our newsletter and other information relating to our charity, which we think may be of interest to you
  • Information about other promotional activities
  • Invitations to provide feedback
We may use tools to track whether you open the emails we send and which links you click on, to improve our future communications.

How we keep your information secure

Wetwheels Foundation ensures that all personal information supplied is held securely, in accordance with GDPR 2018.

Our Content Management System

Wetwheels Foundation uses a Content Management System that allows access only by those assigned access rights by ourselves. User access is controlled by a username, a password, and multi-factor authentication (MFA).

Our Website

All the information you give us is protected by a secure server. SSL (Secure Sockets Layer) is the standard security technology for establishing an encrypted link between a web server and a browser. This link ensures that all data passed between the web server and browsers remain private and integral. While we do our best to ensure security, data transmission over the internet is inherently insecure. We cannot guarantee the security of data sent over the internet.

Sharing of personal information

We do not share personal information with third parties. In all cases, any use of your personal information by Wetwheels Foundation, which has been instigated by us, will comply with this policy and data protection legislation. If you choose not to receive communications from us or wish to discontinue receiving them, we will not send or will cease sending them to you. Additionally, we reserve the right to use or disclose any information as needed to satisfy any law, regulation, or legal request; to protect the integrity of the site; to fulfil your requests; or to cooperate in any law enforcement or regulatory investigation. Other than for these reasons, we do not sell, transfer, or disclose personal information we have collected in connection with our charity or website activities to third parties outside of Wetwheels Foundation. We may transfer data we collect from you to a destination outside the European Economic Area (EEA), for example, when we send out a newsletter. By submitting your personal data to us, you agree to this transfer, storage, or processing. We will ensure that any transfer complies with GDPR and that adequate safeguards are in place. Our website may, from time to time, contain links to external sites. Wetwheels Foundation is not responsible for the privacy policies or content of such sites, and we recommend reading the privacy policies of any external sites you visit.

Individuals under 16

Wetwheels Foundation does not intentionally or knowingly process personal information from individuals under the age of 16. If you are aged 16 or under, please obtain your parent/guardian’s permission beforehand. Users without this consent are not allowed to provide us with personal information. We will make every effort to delete any details of such users where a parent or guardian informs us that these details have been collected.

Cookies

A cookie is a small file placed on your hard drive when you visit our website. The only personal information a cookie can obtain is information you supply yourself. A cookie cannot read data from your hard disk or read cookie files created by other sites. However, cookies enhance our website’s performance in several ways, including providing a secure way for us to verify your identity during your visit and personalising your experience. We use information from cookies for purposes including:
  • Identifying returning users
  • Enabling easier navigation on our site
  • Tracking usage to improve the site
  • Managing and improving the information presented to you
  • Analysing trends and building anonymous profiles based on browsing patterns
The website uses visitor tracking software that uses cookies to track how visitors come to the website, which pages they visit, and other actions taken on the site. This data is used to improve the user experience. All user data collected this way is anonymous. Most browsers are set to accept cookies by default. You can change your settings to notify you when you receive a cookie or refuse them altogether. If you disable cookies, some features and content may not be available. By visiting Wetwheels Foundation’s website, you consent to the use of cookies as explained above. Further information on cookies can be found at www.cookiecentral.com/faq.

Email Communications

If you have given us your email for communication or promotional purposes, we will use your data to contact you and send promotional emails. You may revoke your consent at any time by clicking an unsubscribe link or replying directly stating your wish to unsubscribe. Your right to stop information being sent to you is separate from and does not affect your rights under applicable UK privacy and communications legislation.

Your Rights

Under GDPR and the Data Protection Act 2018, you have several rights regarding your personal information:
  • The right to be informed
  • The right of access
  • The right to rectification
  • The right to erasure
  • The right to restrict processing
  • The right to data portability
  • The right to object
  • Rights related to automated decision-making and profiling
If you have provided consent for processing your personal information, you have the right (in certain circumstances) to withdraw that consent at any time. More details about your rights can be found on the Information Commissioner’s Office website.

How long we keep your information

Wetwheels Foundation will retain personal information no longer than necessary for its intended purpose. We will securely delete any information that is no longer required.

Changes to our Privacy Policy

From time to time, it may be necessary for us to update this Privacy Policy, so we suggest you check back periodically. Any changes will not be applied retrospectively and will not alter how we handle previously collected information.

Data Controller

Wetwheels Foundation is the data controller for any information you provide unless otherwise stated.

Complaints or Queries

Wetwheels Foundation aims to maintain the highest standards when collecting and using personal information. If you have concerns about how we collect or use information, please contact us. If you are not satisfied with our response or believe we have not complied with GDPR or the Data Protection Act regarding your personal information, you have the right to lodge a complaint with the Information Commissioner’s Office.

Contact Details

Please let us know if the personal information we hold about you needs to be corrected or updated. For any questions about our Privacy Policy, queries about how we handle your information, or requests to correct inaccuracies, please contact us via the contact methods available on this website.