FAQ

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If you would like information about a particular operator (Wetwheels Hamble, near Southampton; Wetwheels Jersey in the Channel Islands; Wetwheels Solent in Portsmouth; Wetwheels South East in Dover; Wetwheels South West in Falmouth; or Wetwheels Yorkshire in Whitby), please select the appropriate category.

Gunwharf Quays car park has 35 disabled parking bays which are clearly marked blue. These disabled bays are situated next to the lifts, escalators and stairs in section G of the car park.

Please note, there is a 2.2m height restriction for this car park.

There are a limited number of spaces for vehicles over this height, such as minibuses, which may be available. You are advised to contact the Gunwharf Quays Car Park office on 023 9283 6773 to check availability.

Gift cards are available to purchase for any monetary value. Please contact Rowena by emailing row@wetwheelssolent.co.ukor phoning 023 9281 9366 for more information.

The boat is available for private charter, subject to availability. For more information please contact Rowena by emailing row@wetwheelssolent.co.ukor phoning 023 9281 9366. Price information is available in our ‘How much does it cost?’ FAQ.

Regardless of the weather, assume your trip will be going ahead unless you hear from us.

If we have to cancel it will be on safety grounds. The decision will be made by our skipper and his word is final. We will contact you on the phone number you have given us at the time of booking if this is to be the case.

Wetwheels Solent does not have a toilet on board, but Gunwharf Quays offer excellent accessible facilities in all three of their toilet areas on site. One of these includes a Changing Places room with a hoist.

All our risk assessments and policies are available on request. Please contact Rowena by emailing row@wetwheelssolent.co.ukor phoning 023 9281 9366 to request copies.